Terms of Service

These terms apply to your use of this website, which is operated by Abacus Emirates Technologies L.L.C S.O.C, Dubai, United Arab Emirates.

Website Content

The content here is general information, not professional advice for your specific situation. Services we provide to clients are governed by a separate signed contract, which takes priority over anything on this website.

Plans and Pricing

Plan descriptions are a summary. Final scope, service levels and fees are set out in your quotation and contract.

Intellectual Property

The content, design and logo on this website belong to us unless stated otherwise. Product names such as Microsoft 365, Azure and AWS belong to their owners.

Liability

We work to keep this website accurate and available, but we cannot guarantee it will be error-free or uninterrupted. To the extent the law allows, we are not liable for loss arising from your use of it.

Governing Law

These terms are governed by the laws of the UAE as applied in Dubai, and disputes go to the courts of Dubai.

Support and Site Visits

Our engineers are available by phone 24 hours a day, 7 days a week, for remote support. Site visits are arranged on request and depend on location and engineer availability. Response times, and any charges for individual jobs, are confirmed in your contract or quotation.

Support for Individuals

For personal devices, we confirm the price before starting work. Please back up your data wherever possible. We take care to protect your files, but we cannot guarantee that data will be recovered, or that a repair will be possible. We are an independent provider, and work we carry out may affect a manufacturer warranty.

Acceptable Use

You agree not to misuse this website, attempt to gain unauthorised access to it, submit false information through its forms, or interfere with its operation.

Changes to These Terms

We may update these terms from time to time. The version published on this page applies from the date it is published.