Skip to Content

24/7 Remote IT Support by Phone | Site Visits on Request

055 800 5752
ABACUSEmirates Technologies

IT Support for Your Home and Personal Devices

Whether it is a laptop, MacBook, iPhone or home Wi-Fi, you can call us at any hour for remote support by phone. Site visits are available on request, and you will know the price before any work begins.

Request Support Message Us on WhatsApp

How Can We Help?

Laptop and Computer Repair

Slow, overheating or not starting? We diagnose the real cause and tell you the price before any repair.

MacBook, iMac and Mac Support

Independent help for slow Macs, macOS problems, storage, backups and moving to a new machine.

iPhone and iPad Support

Setup, data transfer, iCloud, storage and everyday problems on your iPhone and iPad, explained simply.

Data Recovery

Lost photos or files from a laptop, hard drive or USB? Stop using the device and talk to us first.

Home Wi-Fi and Network Setup

Strong Wi-Fi in every room of your apartment or villa, with your smart devices connected and secure.

Virus Removal and Speed Optimisation

Pop-ups, strange behaviour or a very slow computer? We clean it, secure it and show you how to stay safe.

24/7 Remote Computer Support

Call us at any hour. Most software problems can be resolved remotely during the call, with no need for a visit.

New Device Setup

Bought a new laptop, phone, tablet or printer? We set it up, move your files and make sure everything works.

Abacus Emirates Technologies is an independent IT company and not an Apple Authorised Service Provider. Work carried out by an independent provider may affect a device that is still under warranty, so please check your cover and let us know before we begin.

How It Works

  1. Tell Us the Problem

    Call us at any hour, or message us with your device and what is happening.

  2. Get the Price First

    We tell you what it is likely to be and what it will cost, before any work starts.

  3. Resolved and Explained

    We resolve it remotely, or on site on request, then explain what we did and how to prevent it.

Your Priority Is Our Priority, 24 Hours a Day

IT problems do not wait for office hours, so neither do we. Our customers can reach us at any hour.

Call Us 24/7

Customers Come First

Every customer receives priority attention, with clear communication from the first call until the issue is resolved.

24/7 Phone Support

Call us around the clock, including weekends and public holidays. Our engineers provide remote support by phone.

Site Visits on Request

When an issue must be handled in person, we arrange an engineer visit to your office or home on request.

Frequently Asked Questions

Can I call you at night or at the weekend?

Yes. Individuals can also call us 24 hours a day, 7 days a week, for remote support on computers, Macs, phones and home networks.

How much do you charge for home or personal IT help?

It depends on the problem. Tell us what is wrong and we will give you the price before any work starts, so there are no surprises.

Do you visit homes?

Yes. Site visits across Dubai are available on request. Many problems can also be resolved remotely by phone, 24 hours a day, which is usually quicker.

Which devices do you help with?

Windows laptops and desktops, MacBook, iMac, iPhone, iPad, printers, routers and common smart home devices.

Are you an official Apple service provider?

No. We are an independent IT company. If your Apple device is under warranty or AppleCare, check with Apple first, because independent work can affect your cover.

Need IT Support? We Are Available 24/7

Call us at any hour for remote support, or request a free review of your IT environment.

Call Us 24/7Free IT Health Check WhatsApp Us