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24/7 Remote IT Support by Phone | Site Visits on Request

055 800 5752
ABACUSEmirates Technologies

Managed IT Services in Dubai, UAE

Priority IT Support for Your Business, 24/7

Abacus Emirates Technologies keeps organisations and individuals across the UAE running. Our customers come first: engineers are available by phone 24 hours a day for remote support, with site visits on request.

Find the Right Plan

Adjust the sliders to match the size of your company.

Recommended plan

Business

Growing teams of up to 50 people

Enquire About This Plan
Microsoft 365IntuneAzureAWSWindowsmacOSiPhoneiPadFirewallsVPNCat6 cablingFibreWi-Fi 6ServersBackupWeb design

Your Priority Is Our Priority, 24 Hours a Day

IT problems do not wait for office hours, so neither do we. Our customers can reach us at any hour.

Customers Come First

Every customer receives priority attention, with clear communication from the first call until the issue is resolved.

24/7 Phone Support

Call us around the clock, including weekends and public holidays. Our engineers provide remote support by phone.

Site Visits on Request

When an issue must be handled in person, we arrange an engineer visit to your office or home on request.

24/7
Phone and Remote Support
1 hr
Critical Response
22
IT Services
2 wks
Full Onboarding

IT Support for Your Home and Personal Devices

Whether it is a laptop, MacBook, iPhone or home Wi-Fi, you can call us at any hour for remote support by phone. Site visits are available on request, and you will know the price before any work begins.

Personal IT Support

Why Choose Abacus

Customers Come First

Every customer receives priority attention, and you speak to an engineer who takes responsibility for the issue.

24/7 Phone and Remote Support

Our engineers can be reached by phone around the clock, with site visits arranged on request.

Fixed Pricing

One monthly fee, with chargeable extras agreed before they happen.

Response Times in the Contract

Four priority levels, measured from the moment you log a ticket.

Documentation You Own

Passwords, diagrams and asset lists are yours, and they leave with you if you leave.

Microsoft Expertise

Microsoft 365, Intune and Azure are our specialism, not a side offering.

AMC Plans Sized to Your Company

Every plan includes 24/7 phone and remote support, with site visits on request. Plans differ in how much of your IT environment we manage for you.

Compare Plans

Starter

Small offices of up to 10 people

Quoted after your free review

Site Visits
On request
Support Hours
24/7 by phone and remote
  • 24/7 helpdesk by phone and remote session
  • Email and WhatsApp support
  • Patching and endpoint protection
  • Microsoft 365 user administration
  • Monthly service report
Enquire About Starter

Business

Recommended starting point

Growing teams of up to 50 people

Quoted after your free review

Site Visits
On request
Support Hours
24/7 by phone and remote
  • Everything in Starter
  • Site visits on request
  • Backup monitoring
  • Microsoft 365 security settings
  • Network and device records
Enquire About Business

Professional

Multi-site companies of up to 150 people

Quoted after your free review

Site Visits
On request
Support Hours
24/7 by phone and remote
  • Everything in Business
  • Intune device management
  • Network and firewall monitoring
  • Quarterly IT review
  • Restore tests
Enquire About Professional

Enterprise

Larger organisations with their own IT staff

Quoted after your free review

Site Visits
On request
Support Hours
24/7 by phone and remote
  • Everything in Professional
  • Cover scoped to your organisation
  • Support for your in-house team
  • Security reviews
  • A named lead engineer
Enquire About Enterprise

Need IT Support? We Are Available 24/7

Call us at any hour for remote support, or request a free review of your IT environment.