MacBook, iMac and Mac Support
Independent Support for Your Mac
Independent help for slow Macs, macOS problems, storage, backups and moving to a new machine.
Request SupportThe Challenge
Macs are reliable until they are not. A full disk, a failed update or a login loop can stop your day, and you may not need to wait for a repair appointment to sort it out.
We help with macOS problems, storage clean-ups, Time Machine backups, and moving everything to a new Mac. If your Mac has a hardware fault, we check it honestly and advise you on the best route, which may be Apple itself while you are under warranty.
What We Deliver
- Slow Mac diagnosis and clean-up
- macOS install, update and repair
- Storage clean-up and external drives
- Time Machine and iCloud backup setup
- Moving data to a new Mac
- Hardware fault checks and honest advice
How It Works
Tell Us the Problem
Call us at any hour, or message us with your device and what is happening.
Get the Price First
We tell you what it is likely to be and what it will cost, before any work starts.
Resolved and Explained
We resolve it remotely, or on site on request, then explain what we did and how to prevent it.
The Results
- A Mac that runs smoothly again
- Backups that really work
- An honest view on repair or replace
Your Priority Is Our Priority, 24 Hours a Day
IT problems do not wait for office hours, so neither do we. Our customers can reach us at any hour.
Customers Come First
Every customer receives priority attention, with clear communication from the first call until the issue is resolved.
24/7 Phone Support
Call us around the clock, including weekends and public holidays. Our engineers provide remote support by phone.
Site Visits on Request
When an issue must be handled in person, we arrange an engineer visit to your office or home on request.
Frequently Asked Questions
Are you an Apple Authorised Service Provider?
No. We are an independent IT company. For devices under warranty or AppleCare, check with Apple first, because independent work can affect your cover.
Can you move everything to my new MacBook?
Yes. We can transfer your files, apps and settings, then check that everything works before you wipe the old one.
Need IT Support? We Are Available 24/7
Call us at any hour for remote support, or request a free review of your IT environment.