New Device Setup
Your New Device, Set Up and Ready to Use
Bought a new laptop, phone, tablet or printer? We set it up, move your files and make sure everything works.
Request SupportThe Challenge
A new device should be exciting. But then come the accounts, passwords, photos, email and apps, and suddenly it takes a weekend. Old backups and forgotten passwords make it harder.
We set up your new computer, phone or tablet, move your data from the old one, connect your email and printer, and set up automatic backups. Then we show you around, so everything is where you expect it.
What We Deliver
- Laptop, desktop, phone and tablet setup
- Moving data from your old device
- Email and account setup
- Printer and accessory connection
- Automatic backup setup
- Safely wiping your old device
How It Works
Tell Us the Problem
Call us at any hour, or message us with your device and what is happening.
Get the Price First
We tell you what it is likely to be and what it will cost, before any work starts.
Resolved and Explained
We resolve it remotely, or on site on request, then explain what we did and how to prevent it.
The Results
- Ready to use quickly
- Your files and photos moved safely
- Backups running from day one
Your Priority Is Our Priority, 24 Hours a Day
IT problems do not wait for office hours, so neither do we. Our customers can reach us at any hour.
Customers Come First
Every customer receives priority attention, with clear communication from the first call until the issue is resolved.
24/7 Phone Support
Call us around the clock, including weekends and public holidays. Our engineers provide remote support by phone.
Site Visits on Request
When an issue must be handled in person, we arrange an engineer visit to your office or home on request.
Frequently Asked Questions
Can you move data from Windows to Mac?
Yes. We can move files, photos and email between Windows and Mac, and help you find replacements for any apps that do not carry over.
What happens to my old device?
Once you are happy, we can wipe it securely so you can sell, donate or recycle it safely.
Need IT Support? We Are Available 24/7
Call us at any hour for remote support, or request a free review of your IT environment.